QNAP VS-8124U-RP PRO+ User Manual download pdf (Page 331)

331

be stopped temporarily and restart again shortly.

4. I cannot login the administration page of the NVR.

Please check if you have the administrator authority. Only administrators are

allowed to login the NVR.

5. The live video is not clear or smooth sometimes.

a. The image quality may be restricted and interfered by the network traffic.

b. When there are multiple connections to the IP camera or the NVR, the

image quality will be reduced. It is recommended to allow only three

simultaneous connections to the monitoring page at maximum. For higher

recording performance, do not open too many IE browsers to view the live

video.

c. The same IP camera may be shared by multiple NVR servers for recording at

the same time.

6. The alarm recording does not function.

a. Please login the NVR and go to ‘Camera Settings’ > ‘Alarm Settings’. Make

sure the alarm recording is enabled for the IP camera.

b. If the NVR is installed behind a router while the IP camera is not, the alarm

recording will not work.

c. When the alarm recording is enabled, make sure the number of days that

the alarm recordings will be retained have been specified in ‘Camera

Settings’ > ‘Advanced Settings’. Otherwise, the recordings may be

overwritten.

7. The estimated storage space for recording displayed on the ‘Recording Settings’

page is different from the actual value.

This estimated value is a reference value only. The actual disk space may vary

according to the image contents, the network environment, and the

performance of the IP cameras.

8. The E-map cannot be displayed correctly.

Please check the file format. The NVR supports E-map in JPEG only.

9. I cannot find the NVR by the QNAP Finder.

a. Check if the NVR has been turned on.

b. Connect the local PC and the NVR to the same subnet.

1 2 ... 326 327 328 329 330 331 332 333 334 335 336 ... 351 352

No comments

QNAP VS-8124U-RP PRO+ User Manual Page 331