QNAP VS-4012-PRO User Manual

VioStor NVR Network Video Recorder User Manual (Version: 4.0.0) © 2012. QNAP Systems, Inc. All Rights Reserved.

10 Chapter 1. Introduction 1.1 Overview The QNAP VioStor NVR (hereafter referred to as the NVR or the VioStor) is the high performance network su

100 The event type occurred to an IP camera can be identified by the camera icon on an E-map. Icon Description A moving object has been detected T

101 4.4 Remote Monitoring from QNAP Surveillance Client for Windows 1. After installing QNAP Surveillance Client for Windows, click Start → All P

102 Chapter 5. Play Video Files Use Google Chrome, Mozilla Firefox, or Microsoft Internet Explorer and QNAP Surveillance Client to play the recordin

103 5.1 Playback Page 1. Click the playback button on the monitoring page or the system administration page. 2. The playback page will be show

104 The following table consists of the icons and their descriptions in the playback page. Icons Description Configure the options such as playin

105 Next time interval Digital zoom: Enable/Disable digital zoom. When digital zoom is enabled ( ), you can click to use digital zoom functio

106 5.1.1 Play Video Files from NVR Follow the steps below to play the video files on the remote NVR servers. 1. Drag and drop camera(s) from the

107 Right click the channel on the playback page. The following functions are available depending on the IP camera model. 1. Dewarp fisheye image

108

109 5.1.2 Intelligent Video Analytics (IVA) The NVR supports intelligent video analytics for video data search. The following features are support

11 1.2 Hardware Illustration 1.2.1 VS – 12164 / 12156 / 12148 / 12140 U-RP Pro 1. Power button 2. LED indicators: 10 GbE, Status, LAN, eSATA

110 3. Configure the IVA settings for video search. a. Select the detection mode: Motion detection, Foreign object, Missing object, Out of focus,

111 d. Define the detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click ‘Select all’ to hi

112  Ignore objects with width or height less than this setting: Enable this option to ignore all the objects smaller than the yellow zone. f. Ena

113

114 Other options:  Double click an entry on the search result dialog to play the video. The player will play the video starting from 15 secon

115 5.1.3 Convert NVR Videos to an AVI File To convert the video files on the NVR to an AVI file and export the file to the local PC in the playbac

116 4. All the video files that met the search criteria will be converted to an AVI file.

117 5.1.4 Export Video Files with Digital Watermark The NVR supports digital watermarking to protect the videos and snapshots from unauthorized mod

118 5.2 Play Video Files in QNAP Surveillance Client for Windows 1. Click Start → All Programs → QNAP → Surveillance → Surveillance Client

119 5.3 Watermark Proof The Watermark Proof utility is installed automatically along with the QNAP Surveillance Client for Windows. From the Win

12 1.2.2 VS – 8148 / 8140 / 8132 / 8124 U-RP Pro 1. Enter button 2. Power button 3. Select button 4. LED indicators: 10 GbE, Status,

120 Click to check the files and view the proof result. When ‘Stop when watermark error is detected’ is selected, the checking process will stop

121 5.4 Access the Recording Data The recording data on the NVR can be accessed by the following services:  Microsoft Networking (SMB/CIFS) 

122 5.4.1 Microsoft Networking (SMB/CIFS) Access the video files by the SMB/CIFS protocol on Windows OS.  Run \\NVR_IP from the Windows Start men

123 5.4.3 FTP Server (FTP) Access the recording data by FTP:  In Windows Internet Explorer, enter ftp://username:password@NVRIP. For example,

124 Chapter 6. System Administration To enter the system configuration page of the NVR, login the monitoring page as an administrator and click .

125 If the NVR is has not been configured yet, the Quick Configuration page will be shown. Follow the instructions to finish the setup. The functio

126 6.1 Quick Configuration Follow the instructions to configure the NVR. Note: All the changes will be effective only after clicking ‘Start insta

127 1. Enter the server name. The server name supports up to 14 characters which may include alphabets (A–Z and a–z), numbers (0–9), and dash (-)

128 3. Enter the date, time, and time zone of the server. 4. Enter the IP address, subnet mask, and default gateway of the server.

129 5. Select the disk configuration. All the disk data will be cleared unless ‘Do not to set the disk configuration’ is selected.

13 1.2.3 VS – 8148 / 8140 / 8132 / 8124 Pro+ 1. USB 3.0 2. One-touch-auto-video-backup button 3. Power button 4. Hard drive LEDs 5. Select b

130 6. Initialize the IP camera settings. Select the camera brand and model. Enter the name and IP address of the camera, and the user name and p

131 7. Click ‘Start Installation’ to apply the changes and initialize the system.

132 8. Click ‘Start Monitoring’ to view the live video from the IP cameras or click ‘Close’ to return to the system administration home page.

133 6.2 System Settings Configure the basic system settings including the server name, the date & time, and view the system settings. 6.2.1 S

134 6.2.2 Date & Time Set the date, time, and time zone. If the settings are incorrect, the following problems may occur:  Incorrect time

135 6.2.3 View System Settings View the system settings such as the server name on this page.

136 6.3 Network Settings Configure the WAN and LAN settings, DDNS service, file service, host access control, protocol management and view the netw

137 If the NVR supports two LAN ports, select to use failover, load balancing, or standalone settings. To use these features, make sure both LAN p

138 Configuration of Network Interfaces  Failover (Default settings for dual LAN NVR models) Failover refers to the capability of switching over

139  Load balancing Load balancing enables the network resources to spread between two or more network interfaces to optimize the network transfer

14 1.2.4 VS – 6120 / 6116 / 6112 Pro+ 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, Power, HDD1-6 4.

140  Standalone Assign different IP settings for each network port. The NVR can be accessed by different workgroups on two different subnets.

141 Network Transfer Rate Select auto-negotiation (default), 1000 Mbps, or 100 Mbps. It is recommended to use the default setting that the server

142 6.3.2 DDNS (Dynamic Domain Name) Service The DDNS service enables the users to connect to the NVR by the domain name directly. There is no ne

143 6.3.3 File Services Enable the SMB/CIFS file service, Web File Manager, and FTP service to access the video files. These settings are enable

144 6.3.4 Host Access Control Specify the connections to be allowed or denied to connect to the NVR. Choose one of the following options to rest

145 6.3.5 Protocol Management To connect to the NVR by a specific HTTP port number, enable the option ‘Specify HTTP port number’ and enter the port

146 6.3.6 View Network Settings View the current network settings and the status of the NVR in this section.

147 6.4 Device Configuration Configure the SATA disk, RAID management tool, USB disk, and the UPS settings in this section. 6.4.1 SATA Disk This

148 Click the icons on the ‘SATA Disk’ page to format the hard disk drive(s). Disk Configuration Applied NVR Models Single disk volume All models R

149 Single Disk Volume Each hard disk drive is used as a standalone disk. If a disk is damaged, all the data will be lost. JBOD (Just a bunch of

15 1.2.5 VS – 6020 / 6016 / 6012 Pro 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, eSATA, HDD1–6 4.

150 RAID 5 Disk Volume The data are striped across all the drives in a RAID 5 array. The parity information is distributed and stored across each

151 6.4.2 RAID Management Tool *This function is not supported by the VS-1004L. The RAID management tool supports capacity expansion, RAID migrati

152 Configure spare drive This function enables adding or removing a spare drive from a RAID 5 configuration. The options available are: - Add a

153 6.4.3 USB Disk The NVR supports data backup to the external USB storage devices. Connect the USB storage device to the USB port of the NVR,

154 6.4.4 UPS The NVR supports UPS (uninterruptible power supply). When an expected power outage occurs, the UPS is able to supply the power to

155 6.5 User Management The NVR supports secure user access right management. A user can be defined as an administrator, a system manager, or a

156 3. user The general users have only the rights of monitoring and video playback. They have no administration authority. Please refer to Ch

157 6.5.1 Create user User Name The user name must be 1 to 32 characters in length. It supports alphabets (A-Z), numbers (0-9), and underscores

158 6.5.2 Edit User Select a user on the list and click ‘Edit’. Change the password; assign the rights of system administration and camera acces

159 6.5.4 User Access Rights Comparison The NVR supports three types of users including system administrator, system manager, and general user.

16 1.2.6 VS – 4016 / 4012 / 4008 U-RP Pro 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, eSATA, HDD1–4

160 administrator system manager user Rights admin supervisor Other administrators sysmgr Other system managers User 12. Change the camera acces

161 administrator system manager user Rights admin supervisor Other administrators sysmgr Other system managers User 27. Change the user type of

162 6.6 Camera Settings Configure the IP camera, recording, schedule, alarm, and advanced settings. 6.6.1 Camera Configuration Please follow the

163 Note:  All the settings will not take effect until ‘Apply’ is clicked. When applying the changes, the recording operation will stop for a wh

164 Note: The NVR only supports JPEG CGI command interface, but does not guarantee the compatibility with all the IP camera brands.

165 6.6.2 Recording Settings Select a camera on the list and configure the recording resolution, frame rate, and quality. Enable audio recording,

166 visit http://www.immervision.com/en/security/security_partners/security_partners_2.php. 8. Manual recording: To allow manual activation and deac

167 Note:  Starting and stopping manual recording will not affect scheduled or alarm recording tasks. They are independent processes.  All the

168 6.6.3 Schedule Settings Select continuous recording or scheduled recording. The default setting is continuous recording. To set up a reco

169 6.6.4 Alarm Settings The NVR provides ‘Traditional Mode’ and ‘Advanced Mode’ for alarm settings. Select ‘Traditional Mode’ to use the standa

17 1.2.7 VS – 4116 / 4112 / 4108 Pro+ 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, HDD1–4 4. Power bu

170 Note:  All the settings will be effective after clicking ‘Apply’. When applying the changes, the current recording process will stop for a w

171 Advanced Mode: The advanced mode consists of the event and action sections. Define the action to take for each event triggered on the IP camer

172 Events: The events supported by the NVR are classified as camera events (motion detection, alarm input, camera disconnection), NVR events (record

173 The NVR supports the following event types. Before specifying the action settings, select the events to manage and configure the settings. (1)

174 (2) Motion detection This option allows the NVR to trigger an action when a moving object is detected by the IP camera or the video server. S

175 (4) Connection failure This option allows the NVR to trigger an action when the IP camera or the video server is disconnected. Select ‘Camera

176 (6) External event (user-defined events) To create a self-defined event on the NVR, select ‘User-defined Event’ under ‘External event’ on the ‘E

177 Event schedule settings: When editing an event (not including camera disconnection, NVR events, and external events), click ‘Set Schedule’ to def

178 Actions: The NVR supports different actions which can be activated when the selected events are triggered on the IP cameras or the video server

179

18 1.2.8 VS – 4016 / 4012 / 4008 Pro 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, eSATA, HDD1–4 4. P

180 (1) Recording Select the channels (IP cameras or video servers) which will start recording when an event occurs. The following options are al

181 (2) Camera control Configure the PTZ camera to adjust to the preset position for monitoring or act according to the HTTP URL entered when an eve

182 (3) Alarm output Select to activate the alarm device connected to the IP camera when an event is triggered. The following options are availab

183 (4) Email To receive an instant email alert when an event is triggered, enter the SMTP settings. Multiple email addresses can be entered as th

184 (5) SMS To allow the system administrator to receive an instant SMS alert when an event is triggered, enter the SMS server settings. The defa

185 (6) Buzzer Enable the buzzer when an event is triggered. The following options are also available: (i) Enter the time (in seconds) the buzze

186 (7) User-defined Action Add a self-defined action when an event is triggered. Enter the login account and password, IP address, port, and the

187 6.6.5 Advanced Settings Configure the advanced recording settings in this section.  Maximum period for each recording file: Specify the maxi

188  Pre-/Post-alarm Recordings  Start recording video…second(s) before the event occurs: Enter the number of seconds to start the recording befo

189 6.7 System Tools The System Tools help optimize the system maintenance and management. Set the alert notification, restart or shut down the

19 1.2.9 VS – 2112 / 2108 / 2104 Pro+ 1. One-touch-auto-video-backup button 2. USB 3.0 3. LED Indicators: LAN, HDD1, HDD2 4. Power Button 5.

190 6.7.2 SMSC Settings Configure the SMSC (Short message service centre) settings to send the SMS text messages to the particular mobile phone num

191

192 6.7.3 Restart/Shut Down Follow the steps below to restart or shut down the server. 1. Go to ‘System Tools’ > ‘Restart/Shutdown’. 2. Click

193 6.7.4 Hardware Settings Enable or disable the hardware functions of the NVR. Enable the configuration reset switch By enabling this option, p

194 Enable front video backup button The NVR supports direct copy of the recording data on the NVR to the connected USB device via the USB port. S

195 6.7.5 System Update QNAP provides new firmware release for the NVR from time to time to provide updated features and enhancements. Update th

196 6.7.6 Back up/Restore/Reset Settings To back up all the settings, including the user accounts, the server name and the network configuration, c

197 6.7.7 Remote Replication Use the remote replication feature to copy the recording data of the local NVR to a remote QNAP network attached stora

198 2. Enable remote replication (support multiple choices) In the above example, the NVR only copies the alarm recording data of the latest 3 days

199 4. Configure the remote replication schedule For example, to enable the NVR to copy the recording data automatically to the remote storage devi

2 Thank you for choosing QNAP products! This user manual provides detailed instructions of using the product. Please read carefully and start t

20 1.2.10 VS – 2012 / 2008 / 2004 Pro 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED indicators: HDD1, HDD2, LAN, eSATA 4. Power but

200 6. The NVR displays the latest 10 remote replication records. In the above example:  When the status is shown as ‘Failed (Remote access erro

201 6.7.8 Hard Disk SMART Monitor the health, temperature, and status of the hard disk drives by the S.M.A.R.T. (Self-Monitoring, Analysis, and Rep

202 6.7.9 Ping Test To test the connection to an IP address, enter the IP address and click ‘Test’.

203 6.7.10 Advanced System Settings Set the timeout period to log off the users from the configuration page of the NVR when the idling time has rea

204 6.8 Logs & Statistics 6.8.1 System Event Logs The NVR can save maximum 10,000 recent event logs, including warning, error, and informatio

205 6.8.2 Surveillance Logs This page shows the surveillance logs such as camera connection, motion detection, and camera authentication failure.

206 6.8.3 On-line Users List This page shows the information of the currently active users, e.g. the user name, IP address, and login time. Note:

207 6.8.5 System Connection Logs The connection logs to the NVR by Samba, FTP, and HTTP are recorded on this page. Select to start or stop the log

208 Chapter 7. System Maintenance This section provides a general overview of the system maintenance. 7.1 Reset the Administrator Password and Ne

209 7.2 Power Outage or Abnormal Shutdown In case of power outage or improper shutdown of the server, the server will resume to the state before it

21 1.2.11 VS – 2008 / 2004 L 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED Indicators: USB, status, HDD1, HDD2, LAN, power 4. Power

210 Chapter 8. LCD Panel * This section is applicable to the NVR models with an LCD panel only. The NVR provides a handy LCD panel for users to pe

211 For example, when five hard drives have been installed, the LCD panel shows: C o n f i g . D i s k s ? → R A I D 5 Press the ‘Selec

212 View the system information by the LCD panel When the LCD panel shows the server name and the IP address, press the ‘Enter’ button to enter the M

213 2. Physical disk In Physical disk, the following options are available: 2.1 Disk Info 2.2 Back to Main Menu The disk info shows the temperatu

214 4. System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : 5 0 ° C S y s T e m p : 5 5

215 System Messages When the NVR encounters system error, an error message will be shown on the LCD panel. Press the ‘Enter’ button to view the mes

216 Chapter 9. Troubleshooting 1. The monitoring screen did not display. Please check the following: a. Check if the ActiveX add-on has been inst

217 4. I cannot login the administration page of the NVR. Please check if you have the administrator authority. Only administrators are allowed t

218 e. If the NVR is not found, click ‘Refresh’ on the Finder to try again. f. If the problem persists, contact the technical support. 10. The ch

219 Appendix A Dynamic Domain Name Registration The NVR supports the DDNS service provided by DynDNS. Configure and activate the DDNS service to e

22 1.2.12 VS – 1004 L 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED Indicators: USB, status, HDD, eSATA, LAN, power 4. Power button

220 Registration Procedure Follow the steps below to register a dynamic domain name. This guide is for reference only. If there are any change

221 3. A confirmation email will be sent to the registered email address. 4. Click the link in the email to confirm the registration.

222 5. Click ‘Confirm Account’ and login DynDNS. 6. Register a host name for the NVR. A host name is a unique name that identifies the server.

223 7. Activate the host name. The DDNS host name is ready for use. You can now login the NVR and set up the DDNS service.

224 Appendix B Configuration Examples Environment 1: The NVR, the IP camera, and the monitoring PC are all on the same network IP address NVR 19

225 Environment 2: The NVR and the IP camera are installed behind the router, while the monitoring PC is located remotely IP address Mapped port o

226 To allow a remote PC to connect to the NVR and the IP cameras, do the following: Step 1. Set up the port mapping (virtual server) on the rout

227 Environment 3: The NVR and the IP camera are all located remotely IP address NVR 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102

228 Environment 4: The NVR and the IP camera are installed behind the router IP address NVR 1 192.168.1.101 NVR 2 192.168.1.102 NVR 3 192.168.1.103

229 Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://www.qnapsecurity.com

23 Chapter 2. Install the NVR For the information of hardware installation, see the ‘Quick Installation Guide’ (QIG) in the product package. The

230 GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is perm

231 For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both use

232 To ‘propagate’ a work means to do anything with it that, without permission, would make you directly or secondarily liable for infringement under

233 work's System Libraries, or general-purpose tools or generally available free programs which are used unmodified in performing those activit

234 When you convey a covered work, you waive any legal power to forbid circumvention of technological measures to the extent such circumvention is e

235 an ‘aggregate’ if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation's users be

236 code work. A ‘User Product’ is either (1) a ‘consumer product’, which means any tangible personal property which is normally used for personal,

237 for unpacking, reading or copying. 7. Additional Terms. ‘Additional permissions’ are terms that supplement the terms of this License by makin

238 notice stating that it is governed by this License along with a term that is a further restriction, you may remove that term. If a license doc

239 peer-to-peer transmission to receive a copy likewise does not require acceptance. However, nothing other than this License grants you permission

24 2.1 Personal Computer Requirements For better system performance, the computer should at least fulfill the following requirements: No. of Chann

240 Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to mak

241 was granted, prior to 28 March 2007. Nothing in this License shall be construed as excluding or limiting any implied license or other defenses t

242 permanently authorizes you to choose that version for the Program. Later license versions may give you additional or different permissions. H

25 Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.

26 2.2 Browse CD-ROM Run the product CD-ROM on a Windows PC to access the Quick Start Guide and user manual, and install codec and software utiliti

27 Browse the CD-ROM and access the following contents:  Finder: The setup program of QNAP Finder. This tool is used to discover the NVR servers

28 2.3 Hard Disk Drives Compatibility List This product works with 2.5-inch and 3.5-inch SATA hard disk drives from popular hard disk brands. Fo

29 2.5 Check System Status LED Display & System Status Overview LED Color LED Status Description System Status Red/ Green Flashes green and re

3 Important Notice  Reading instructions Please read the safety warnings and user manual carefully before using this product.  Power supply This

30 Flashes green The hard drive data is being accessed Green The hard drive can be accessed USB Blue Flashes blue every 0.5 sec 1) A USB device is d

31 Beep Alarm (beep alarm can be disabled in ‘System Tools’ > ‘Hardware Settings’) Beep sound No. of Times Description Short beep (0.5 sec) 1 1)

32 2.6 System Configuration Install Finder 1. Run the product CD, the following menu is shown. Click ‘Install Finder’. 2. Follow the instru

33 4. Enter the administrator name and password to perform quick setup. The default administrator name and password are as below: Use name: admin P

34 6. Click ‘Start installation’ to execute the quick configuration. 7. After the quick configuration, the NVR is ready for use. Click ‘Start

35 8. The first time to connect to the monitoring page of the NVR, install the ActiveX add-on. The live video from the IP cameras configured on the

36 Chapter 3. Use the NVR by Local Display Note: This feature is supported by the VioStor Pro Series NVR only. The models include VS-12164U-RP

37

38 When the NVR is turned on, the login screen will be shown. Select the language. Enter the administrator name and password. If the NVR has

39 3.1 Quick Configuration If the NVR has not been configured, Quick Configuration Wizard will be shown. Follow the instructions of the wizard t

4 Regulatory Notice FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

40 2. Change the admin password or use the default password (admin). 3. Select to obtain the network settings automatically or enter the network

41 4. Enter the date and time settings. Select to synchronize the server time with an Internet time server. To enter a domain name for the NTP

42 6. Configure the IP camera settings. If no IP cameras have been set, try to search for the cameras on the local network. a. The cameras fou

43 b. To manually add an IP camera or edit the camera settings, click . c. Enter the camera settings. Click ‘Test’ to test the connection.

44 d. To edit the recording settings, click next to ‘Recording Settings’. Define the recording settings and click ‘OK’. Digital Watermarking

45 7. Verify the settings and click ‘Next’ to initialize the server. 8. After the system has been initialized, the NVR is ready for use. Click

46 3.2 System Configuration To manage the system settings such as administrator password, network and time settings, click on the monitoring scr

47 Icon Description Perform quick configuration of the system. Change the administrator password to login local display. Change the network settin

48 3.3 Monitoring Upon successful login, the monitoring screen will be shown. Monitor the IP cameras, change the display mode, enable or disable

49 Icon Description Monitor: Enter the monitoring page. Playback: Enter the playback page. Configuration: Enter the system configuration page; all

5 Table of Contents TABLE OF CONTENTS ...

50 Event notification: When the alarm recording is enabled and an event is detected, this icon will be shown. Click this icon to view the alert d

51 PTZ Control Panel The term ‘PTZ’ stands for ‘Pan/Tilt/Zoom’. If the IP camera supports PTZ, use the control panel on the NVR to adjust the vie

52 Display Mode The NVR supports various display modes for monitoring. Click the correct icon to switch the display mode. Icon Description Full

53 Live View Screen Upon successful configuration of the IP cameras, enter the monitoring screen to view the live video from the cameras. If the c

54 Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This I

55 Connection Message When the NVR fails to display the video of an IP camera, a message will be shown in the channel window to indicate the status.

56 f. Dewarp panomorph images: for the specific camera models with panomorph lens Before using this feature, you need to select the ‘Enable panomor

57 Options To configure advanced monitor settings, click . The following options are provided under the ‘General’ tab.  Event Notification:  W

58 The following options are provided under the ‘Video’ tab.  Highlight the video window when an event is triggered: The video window will flash if

59 The NVR detects the resolution settings supported by the connected monitor and selects the most appropriate setting automatically. To change th

6 4.2.1 Live Video Window ... 77 4.2.2

60 3.4 Video Playback The videos on the NVR can be played by the local display. To use this feature, click on the monitoring screen. Most o

61 Playback Settings: Play, pause, stop, reverse play a video file, or select to play the previous or next file. When playing a video, use the s

62 f. Dewarp panomorph images: for the specific camera models with panomorph lens Before using this feature, you need to select the ‘Enable panomor

63 3.5 Video Conversion & Export The NVR supports converting the video files to AVI format and saving the files to an external USB storage devi

64 2. Select the IP camera and the recording type. 3. Specify the start and end time of the video files. 4. Enter the file name of the video file.

65 Chapter 4. Remote Monitoring Use Google Chrome, Mozilla Firefox, or Microsoft Internet Explorer and QNAP Surveillance Client to monitor the IP c

66 4.1 Connect to the NVR Follow the steps below to connect to the monitoring page of the NVR. 1. Run the Finder. Double click the name of the

67 5. To view the live video on Mac, please visit http://www.qnapsecurity.com/download.asp to download and install QNAP Surveillance Client for Mac.

68 4.2 Monitoring Page Upon successful login, the monitoring page will be shown. Select the display language. Start to configure the system se

69 Icon Description Monitor: Enter the monitoring page. The administrator can grant access rights to the users to see the live view. Playback:

7 6.3.5 Protocol Management ... 145 6.3.6 Vie

70 Note:  Click the event notification icon to view the event details, enable or disable the alert sound or clear the event logs. Manual record

71 Note: 1. Enabling or disabling the manual recording feature will not affect the scheduled or alarm recording. 2. By default, the snapshots are

72 k. Dewarp panomorph images: for the specific camera models with panomorph lens Before using this feature, you need to select the ‘Enable panomor

73 To configure other monitoring options, right click a channel and select ‘Properties’. Streaming:  Always stream from the server: Select this o

74 Display Mode:  Fit image to window: Select this option to fit an image to the browser window. Specify to keep the aspect ratio or not when re

75 Video Resolution: Specify to adjust the resolution automatically or use a fixed resolution. To adjust the resolution automatically, the NVR will

76

77 4.2.1 Live Video Window The live videos of the IP cameras configured on the NVR are shown on the monitoring page. Click the channel window to

78 Connection Message When the NVR fails to display the video of an IP camera, a message will be shown in the channel window to indicate the status.

79 4.2.2 Display Mode The NVR supports different display modes for viewing the monitoring channels. *You can configure the sequential inte

8 7.2 POWER OUTAGE OR ABNORMAL SHUTDOWN ... 209 7.3 HOT SWAPPING

80 Digital zoom: Select a channel and click this button to enable the digital zoom function. This function can also be enabled by right clicking

81 4.2.4 Multi-server Monitoring Follow the steps below to use the multi-server monitoring feature of the NVR. 1. Click ‘Server List’ on the mo

82 4.2.5 Monitor Settings To configure advanced monitor settings, click . The following options are provided under the ‘General’ tab.  Event

83 The following options are provided under the ‘Video’ tab. Video Streaming  Stream from the server: If the IP camera cannot be connected from t

84 The following options are provided under the ‘Snapshot’ tab. Snapshot: Specify the location where the snapshots are saved and the image format (

85 4.2.6 Auto Cruising The auto cruising feature of the NVR is used to configure the PTZ cameras to cruise according to the preset positions and th

86 4. Click the number buttons to view the preset positions of the PTZ camera. When this button is clicked, the name of the corresponding preset

87 5. Add: To add a setting for auto cruising, select the ‘Preset Name’ from the drop-down menu and enter the staying time (interval, in seconds).

88 8. After configuring the auto cruising settings, select the option ‘Enable auto cruising’ and click ‘OK’. The NVR will start auto cruising acc

89 4.3 E-map The E-map feature of the NVR is provided to for users to upload electronic maps to the system to indicate the locations of the IP came

9 Safety Warning 1. This product can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–90%. Please make sure the envir

90 An E-map example is shown below. The NVR provides a default E-map. Add or remove the E-maps whenever necessary. Note: Login as an administr

91 4.3.1 Icons and Description Icon Description Enable E-map edit mode. E-map edit mode in use. Click this icon to disable the edit mode. Add

92 4.3.2 Add a Map Set or an E-map To add a map set or an E-map to indicate the locations of the IP cameras, click to enable Edit mode. A list

93 Enter the map name and select the file. The E-map must be in JPEG format. Click ‘OK’. The E-map will be shown.

94 To add one or multiple E-maps, e.g. office1 and office2, under an E-map, e.g. floor1, click the E-map icon of floor1 and then click to add the

95 4.3.3 Edit a Map Name To edit the name of an E-map, select the E-map and click . Enter the new name and click ‘OK’. To change the picture

96 4.3.5 Indicate IP Cameras on an E-map After uploading the E-maps, drag and drop the IP camera icons to the E-map(s) to indicate the camera locat

97 To save the changes made to the E-maps, click to exit the Edit mode. When clicking an E-map or an IP camera on the left, the E-map or the E-ma

98 4.3.6 Enable/Disable Event Alert To enable event alert on an E-map, click .

99 When an event occurs to an IP camera on the E-map, the camera icon will flash and indicate the event type. The E-map with the IP camera on whic