QNAP QG-103N User Manual Page 1

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Summary of Contents

Page 1 - QG-103N User Manual

1 | QNAP QGenie QG-103N User Manual © 2014. QNAP Systems, Inc. All Rights Reserved.

Page 2 - Table of Contents

10 | Supported devices Android device Android 2.3 Android 4.0 or later Computer (Windows) Windows XP SP3 or later Windows Vista SP2 or later Windo

Page 3

100 | Internet connection Internet connection cannot be established.  Make sure that your network equipment (wireless router, etc.) is turned on.

Page 4

101 | How many users can connect to this unit at the same time?  Up to 20 users can connect to this unit at the same time. File operation Data pl

Page 5

102 |  In iOS 5 go to [Settings] – [Location Services] instead. Data copy It takes too long to copy data.  Ambient conditions (obstacles betwee

Page 6

103 | Data cannot be copied to a SD card.  The SD card is write-protected.  Release the write-protection, and then copy.  There is not enough

Page 7 - How to use

104 | Supported SD cards and devices Which SD cards are supported?  Please refer to compatible list. http://www.qnap.com/i/en/product_x_grade/pro

Page 8 - Wireless Access Point

105 | The wireless LAN connection has stopped after connect to PC  If this unit is connected to a computer with the USB cable, the wireless conne

Page 9

106 | 2. Guest login is allowed by this QGenie. Admin can change this setting from "Settings." Additional Information Resetting How can

Page 10 - Supported devices

107 | Update of the system software of this unit fails.  Update cannot be done if the battery charge is low. Confirm that the battery charge rema

Page 11 - Appearance

108 | Customer Support Should you encounter any errors when using the QNAP product, please do the following: 1. Read this "User Manual&quo

Page 12 - Bottom view

109 | UK 08:30–16:30 (GMT, Greenwich Mean Time, Mon. - Fri.) Service Hotline: +44(0)2036-081-969 Russia 9:00-18:00 (GMT +4:00) Moscow, St. Pete

Page 13

11 | Appearance Product Picture OLED Power LED Color Status Description Blue Blinking System starting Blue on WiFi sharing ready Battery LED Colo

Page 14 - Insert SD card

110 | GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is per

Page 15 - Insert USB storage

111 | wish to avoid the special danger that patents applied to a free program could make it effectively proprietary. To prevent this, the GPL assur

Page 16 - Getting started

112 | The “Corresponding Source” for a work in object code form means all the source code needed to generate, install, and (for an executable work

Page 17

113 | You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee. 5. Conveying

Page 18 - Charging with a PC

114 | e) Convey the object code using peer-to-peer transmission, provided you inform other peers where the object code and Corresponding Source of

Page 19 - Turning the power on/off

115 | permissions on material, added by you to a covered work, for which you have or can give appropriate copyright permission. No

Page 20 - Setting up an Android device

116 | 9. Acceptance Not Required for Having Copies. You are not required to accept this License in order to receive or run a copy o

Page 21

117 | relying” means you have actual knowledge that, but for the patent license, your conveying the covered work in a country, or you

Page 22 - Setting up an iOS device

118 | If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used, that proxy's

Page 23

12 | Orange On Charging battery Side view Ports/Switch icon Description A USB to PC/Charge B SD Card Slot C Info Button D X Reset Button E Off

Page 25 - Getting started by PC

14 | Hardware installation NOTE Please make sure that insert the SD card/USB storage correctly, as pushing it forcibly into the slot/USB port may

Page 26

15 | Insert USB storage Insert USB storage to the bottom USB port. If the USB storage is correctly inserted, the QGenie OLED screen will show the

Page 27 - Install Qfinder Utility

16 | Getting started Bundled items Make sure that you have following bundled items. If any items are missing, contact your dealer. 1. QGenie (QG-1

Page 28

17 | NOTE  Be sure to insert the cable correctly. Pushing the cable forcibly into the port may damage the port.  For optimum performance of

Page 29

18 | Charging with a PC 1. Connect QGenie to a computer using a USB cable. 2. Battery LED indicator will display the orange on. 3. The OLED b

Page 30 - Connecting PCs to QGenie

19 | Turning the power on/off Turning the power on 1. Turn on QGenie into Wi-Fi sharing mode Slide the power switch to the top, and the OLED scree

Page 31

2 | Table of Contents How to use ...

Page 32

20 | Setting up an Android device Installing "Qfile" to an Android device 1. Open the Google play from Android phone/tablet and search f

Page 34

22 | Setting up an iOS device Installing "Qfile" to an iOS device 1. Open the App Store from iPhone/iPad and search for “Qfile” or scan

Page 35 - Home Screen

23 | Connecting a device via wireless LAN 1. Turn on QGenie by sliding its power switch to the top and wait until the progress

Page 36 - Setup QGeine

24 | 3. Find QGenie’s wireless name (SSID) and connect (the Wireless name (SSID) on QGenie’s OLED screen). NOTE  iPhone/iPad will still

Page 37

25 | Getting started by PC Charging QGenie NOTE For first time use, we recommended charging QGenie by USB AC adaptor. Charging with a USB AC adapt

Page 38

26 | Charging with a PC 1. Connect QGenie to a computer using a USB cable. 2. Battery LED indicator will display the orange on. 3. The OLED ba

Page 39

27 | Install Qfinder Utility 1. Type http://www.qnap.com/ in web browser, Go to “support”> “download”> “utility”. 2. Download QNAP utility

Page 40

28 | 4. Read the license agreement, check [I accept the terms of the License Agreement], and click [Next]. 5. Select components to install and

Page 42

3 | Setup QGeine ... 36 Access and

Page 43 - Setup Wireless Internet

30 | Turning the power on/off Turning the Power on 1. Turn on QGenie into Wi-Fi sharing mode Slide the power switch to the top, and the OLED scree

Page 44

31 | 2. Click the icon on the task tray in the lower right of the computer screen. 3. Find QGenie’s wireless name (SSID) and connect (th

Page 45 - Setup USB Internet

32 | NOTE  Internet connections will temporarily be interrupted after connecting to QGenie. Please refer to below sections for how to con

Page 46 - Upgrade the Firmware

33 | Connecting to QGenie with Mac 1. Turn on QGenie by sliding its power switch to the top and wait until the progress bar disapp

Page 47 - Home page

34 | 2. After connect, tap [Add NAS] and find QGenie. 3. After select QGenie, choose [Admin] for login QGenie.

Page 48 - Copying file/folder

35 | Home Screen icon Description Browse the download file of QGenie QGenie setting Phonebook restore and backup Qfile Settings Refresh the l

Page 49 - Move file/folder

36 | Setup QGeine After logging in to QGenie using the Admin account, Qfile can configure QGenie’s settings. 1. Turn on QGenie in Wi-Fi sharing mo

Page 50

37 | 2. Select [Name], enter a new name, and select [YES] to change the QGenie’s device ID. NOTE  Changing the QGeine’s device ID will

Page 51 - Delete file/folder

38 | 2. Enter and confirm the new admin password. 3. Select [Done] and reconnect to QGenie using the new password. NOTE If the password has fo

Page 52

39 | 2. Select the security type (WEP/WPA/WPA2) to be used. For the best level of security, it is recommended to use WPA2. 3. Ente

Page 53

4 | The battery life is shorter than expected. ... 95 The battery discharges

Page 54 - Share file via email

40 | NOTE  If “Disable” is selected, the wireless LAN will have no password protection.  After changing the QGenie's wireless security s

Page 55 - Editing the file/folder name

41 | Setup QGenie’s Internet connection QGenie supports 3 methods to connect to Internet: 1. Wired Internet Plug an Ethernet cable to QGenie and u

Page 57 - Moving file/folder

43 | Setup Wireless Internet 1. Choose [Internet] → [Wireless Internet] 2. QGenie will scan nearby wireless networks and display them in a list.

Page 59 - Upload photo/video

45 | Setup USB Internet 1. Turn on QGenie and connect it to a USB Internet device (3G/4G dongle, smartphone, etc). 2. Choose [Internet] → [USB In

Page 60 - Phonebook restore

46 | Upgrade the Firmware 1. Turn on QGenie. Connect the phone/tablet to QGenie’s wireless LAN. 2. Open Qfile and connect to QGenie 3. Select [

Page 61 - Phonebook auto backup

47 | Access and manage files (Basic) Home page icon Description Copy the selected file(s) or folder(s) Move the selected file(s) or folder(s).

Page 62 - Setup Qfile

48 | Copying file/folder 1. Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder that want to copy

Page 63

49 | Move file/folder 1. Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder that want to move th

Page 64 - File list sorting

5 | How many wireless networks (SSIDs) can be registered as the external access points for the Internet connection? ...

Page 65 - Browsing photo setting

50 | Download file/folder to local folder 1. Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder

Page 66 - Set up auto upload photo

51 | Delete file/folder 1. Click the [ ] in the upper right of the playback screen. On the data list, selecting a file/folder that want to delet

Page 67

52 | Access and manage files (Advance) Checking the file information On the data list, select file/folder that want to check information.

Page 68 - Upload from inbox settings

53 | Download file/folder to local folder 1. On the data list, selecting file/folder that want to download. Tap [ ] icon next to the file/folder

Page 69 - Login from Web Interface

54 | Share file via email 1. On the data list, selecting files that want to share. Tap [ ] icon next to the file then choose [Share by email att

Page 70

55 | Editing the file/folder name 1. On the data list, selecting file/folder that want to edit. Tap [ ] in the playback screen then choose [Rena

Page 71 - Access QGeine’s contents

56 | Copying file/folder 1. On the data list, selecting file/folder that want to copy. Tap [ ] in the playback screen then choose [Copy]. 2. S

Page 72

57 | Moving file/folder 1. On the data list, selecting file/folder that want to move. Tap [ ] in the playback screen then choose [Move]. 2. Se

Page 73

58 | Deleting data 1. On the data list, selecting file/folder that want to delete. Tap [ ] in the playback screen then choose [Delete]. 2. Whe

Page 74 - Checking the QGenie’s detail

59 | Upload photo/video 1. Select the upload destination and tap [ ]. 2. Tap [Camera Roll] and select image(s) and click [Done] or [Upload] to

Page 75

6 | System software update ... 106 About upda

Page 76

60 | Backup & restore phonebooks to/from QGenie 1. Turn on QGenie. Connect the phone/tablet to QGenie’s wireless LAN. 2. Open Qfile and conne

Page 77 - Setting Page

61 | NOTE Qfile will not import duplicate contacts. Phonebook auto backup Select phonebook auto backup is occur in [Each week] or [Each month]

Page 78

62 | Setup Qfile Local Storage Specify the storage space that can be used by Qfile on phone/tablet. This includes the total size of the Local Folde

Page 79

63 | Default file exists action for uploads/downloads 1. Default file exists action for uploads Select to [Overwrite] a file or [Skip] uploading i

Page 80

64 | Auto Login Enable automatic login to QGenie. File list sorting Select the sort by [File name], [Data modified], [File size].

Page 81

65 | Browsing photo setting Selecting browse photo by [Thumbnail size], or [Original size].

Page 82 - Allow or Deny guest access

66 | Auto upload photo from photo gallery Upload the photo library from phone/tablet to the QGenie. Set up auto upload photo 1. Select [Set up now

Page 83

67 | Chang/Remove auto upload photo 1. Change auto upload photo destination folder Select [Change], photo upload destination then tap [Select] and

Page 84

68 | Upload from inbox settings Upload the mail inbox from phone/tablet to the QGenie. 1. Setup upload folder Select [Set up now] and select [uplo

Page 85

69 | Setup/use QGenie with Qfinder QGenie supports a Qfinder utility for users to access the file and check the QGenie’s status. Login from Web In

Page 86

7 | How to use Read this first Regarding copyrights The items you copied can be enjoyed as an individual; and under the Copyright Act, they cannot

Page 87

70 | 4. Users can login with Admin account or Guest account. The different between admin account and guest as below. Admin Account Guest Account

Page 88 - Create myQNAPcloud ID

71 | Access QGeine’s contents Use a Network neighborhood (Samba) to access QGenie contents 1. Connect QGenie to the PC via wireless LAN. 2. For W

Page 89

72 | Method 1: [Go] →[Connect to Server] and enter “smb://192.168.60.1”. Method 2: Launch the QNAP Qfinder and tap [Network Drive]. 3. Us

Page 90 - Precautions

73 | NOTE Unplugged devices will appear in the list, but they will inaccessible.

Page 91 - Notes on external storage

74 | Checking the QGenie’s detail 1. Connect QGenie to the PC via wireless LAN. 2. Launch the QNAP Qfinder and tap [Detail]. 3. The QGeine’s de

Page 92 - Specifications

75 | Setup/use QGenie with Web Browser QGenie provides a web interface for users to setup basic functions, allowing users to use a web browser fro

Page 93 - Software

76 | 3. Users can login with Admin account or Guest account. The different between admin account and guest as below. Admin Account Guest Account

Page 94

77 | Setting Page Setup Device ID with Web Interface 1. Login to the Web Interface using the Admin account. 2. Select [Setting] from the navigati

Page 95 - Troubleshooting

78 | Setup Wireless Security with Web Interface 1. Login to the Web Interface using the Admin account. 2. Select [Setting] from the navigation pa

Page 96 - Charging

79 | 3. Select [Setting] from the navigation panel. 4. [Firmware] will show in the settings page. Choose the firmware to apply from PC,

Page 97 - Power bank

8 | Mobile NAS - Innovative mobile data center. Users can enjoy the benefit by NAS without complicated settings. Rapid easy to install “Qfile.” B

Page 98 - Wireless LAN connection

80 | 5. The QGenie OLED screen will display “Upgrading” and indicate its progress.

Page 99

81 | Setup Admin Password with Web Interface 1. Login to the Web Interface using the Admin account. 2. Select [Setting] from the navigation panel

Page 100 - Internet connection

82 | Allow or Deny guest access (Available in 3.1.1 or later) 1. Login to the Web Interface using the Admin account 2. Select [Setting] from the na

Page 101 - File operation

83 | Setup QGenie’s Internet connection QGenie supports 3 methods to connect to Internet: 1. Wired Internet Plug an Ethernet cable to QGenie and u

Page 102 - Data copy

84 | 3. Select [Search] next to Wireless connection 4. Select the Wireless network that want to connect, and enter the password if necessary.

Page 104 - USB connection to a computer

86 | Access QGeine’s contents 1. Turn on QGenie. Connect the PC to QGenie’s Wireless LAN. 2. Open browser and go to http://192.168.60.1/. L

Page 105 - "Qfile"

87 | NOTE If the Web Folder does not appear in the Web Interface, please make sure that the storage device is properly inserted.

Page 106 - System software update

88 | myQNAPcloud Service (Available on QGenie with firmware 3.1.1+) myQNAPcloud service is a function which provides host name registration, mappi

Page 107 - USB cable

89 | Register QGenie to myQNAPcloud Fill myQNAPcloud ID (Email,) password, and device name to register QGenie to myQNAPcloud. Note: Register an

Page 108 - Customer Support

9 | Power bank - Supports 7 protections as power bank. Protect your phone / tablet from damaging during charging.  Overcharge protection  Over

Page 109

90 | After register, the QGenie will appear in myQNAPcloud portal. Unregister QGenie from myQNAPcloud Click [Sign Out], and QGenie will be ungi

Page 110 - GNU GENERAL PUBLIC LICENSE

91 | 3. If you hear static on the radio or TV, turn off the power to QGenie and move it away from the radio or TV. 4. To avoid physical damage to

Page 111

92 | Specifications Hardware CPU MIPS 24KEc 600MHz Dram 64MB RAM Flash Memory 16MB Internal SSD 32GB WiFi 802.11n 1T1R 150Mbps LAN Port 1 x 100Mega

Page 112

93 | Software Supported Client OS  Windows XP, Vista, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows Server 2003/2008 R2/2012  Apple Mac

Page 113

94 | File Access Discovery Protocols  Qfile API  WebDAV  Network Neighborhood (CIFS/Samba)  UPnP Discovery  Bonjour Discovery USB Interne

Page 114

95 | Troubleshooting Main unit QGenie does not turn on. QGenie’s battery may be running out. Please charge it using a PC or USB AC adaptor. The b

Page 115

96 | QGenie does not supply power to other devices.  Make sure that the device cable is connected correctly.  QGenie’s battery may be too low t

Page 116

97 |  When the battery is completely discharged, recharging starts immediately; however, it may take a while until the battery indicator lamp lig

Page 117

98 | Wireless LAN connection Wireless LAN connection to a smartphone, tablet or computer cannot be established.  Make sure that this unit and you

Page 118

99 | The wireless LAN connection has stopped.  If this unit is connected to a computer with the USB cable, the wireless connection will be stoppe

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